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Reservations ，May I help you ?

预订部，我能帮你吗?

Room service ，May I come in ?

送餐服务，我可以进来吗?

What do you prefer ，tea or coffee?

你喜欢什么?茶还是咖啡。

Woulld your please sign here ?

请在这儿签名好吗?

A table for two?

两人的一张台吗?

How long do you plan to stay ?

你计划住多久。

Could you please spell your name ?

请拼一下你的名字吗?

What kind of room would you like ?

你要哪类房间?

May I see your passport ?

我可以看你的护照吗?

May I have your tetephone number ?

我可以知道你的电话号码吗?

What‘s the trouble， sir?

你怎么啦?先生。

Shall I call a doctor for you ?

我为你叫一个医生吗?

Dir you eyoy the play?

你喜欢这个节目吗?

Do you like this song?

你喜欢这首歌吗?

Useful Expressions 惯用表达语

Enjoy you breakfast ，sir ?

请享用你的早餐，先生。

Here is the menu.

给你菜谱。

The service guide is on the desk.

服务指南在桌面上。

The swimmcing pool is over there .

游泳池在那边。

Go ahead ，please.

请接着讲。

The line is busy .

线路正忙。

You look grest .

你看上去真棒。

Please consult the song list .

请翻阅点歌单。

It‘s a very touching story.

这是一个非常感人的故事。

Without music，the world would be dull.

如果没有音乐，这世界将会变得很沉闷。

Good morning/eveningReservationMay I help you?

早上好/晚上好，这里是...酒店客房预订部，请问需要什么帮忙吗?

What can I do for you?

我能为您帮什么忙吗?

Hold on line, pleaseCould you please hold on?

请稍等(电话中) 请稍等，好吗?

Could you wait a minute, please?

请稍等，好吗?

Are you with a company?

您是公司预订吗?

May I know you departure date?

请问您的离店日期是哪天?

How long will you stay with us?

请问您住几天?

How many people are there in your party?

您们一共几个人?

That will be four nights.

四个晚上。

May I know the arrival date, please?

请问哪天入住?

Is it just for tonight?

请问只住今天一晚吗?

When do you check in?

请问您什么时候入住?

Would you like a single room or a double room?

请问你想订单人间还是双人间?

What kind of room would you like/prefer?

请问您喜欢什么样的房间?

Would you please tell me your full name, please?

请问您的全名是?

And your address, please?

请问您的地址?

May I know you telephone number, Mr Smith?

史密斯先生，请问您的电话号码是?

May I know your company name and how would you like to settle your payment?

请问您的公司全称及付款方式?

We have a single available for those dates.

我们还有一些单人间可以接受预订在那个时间段。

It’s all right for the next week.

下个星期没有问题。

We do have a vacancy for those dates.

那段时间我们可以接受预订

Yes, you can have a room on Saturday.

是的，星期六您可以订到房间。

I’m afraid we won’t be able to guarantee you a room after the thWe usually have high occupancies in the peak seasons.

恐怕十六号后我们不能保证有房间提供给您，那段时间是我们的入住高峰期。

I’m sorry, but we’re fully booked for single roomsWould you like to have a double one?

很抱歉我们的单人间已经订满了，给您订双人间怎么样?

I’m sorry, but the hotel is full on that date.

很抱歉，那天我们酒店的客房已经住满了。

I’m sorry, we don’t have any room available for that week.

很抱歉，我们那周的预订已经全满了。