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A：Hello, thanks for calling 123 Tech Help, I’m Todd. How can I help you?你好，欢迎拨打123技术帮助，你需要什么帮助?

B：Hello? Can you help me? My computer! Oh man...你好，你能帮帮我吗?我的计算机，天哪!

A：It’s okay sir, calm down. What happened?没事的先生，平静下。怎么了?

B：I turned on my laptop and it broke! I mean, the monitor went black!我打开笔记本电脑，但是它坏了，我的意思是，显示器黑了。

A：Ok, sir, it sounds like you might have a virus.好的，先生，看起来你中毒了。

B：I don’t feel sick,...let me check... Nope! No fever, I’m fine.我没感到有病，我检查下。没有，没发烧，我身体很好。

A：No, your computer might have a virus, I mean, it has a bad program on it. Maybe that’s why it crashed. I recommend that you run an antivirus program in order to safely remove any unwanted spyware or Trojans.不是，我是说你的计算机中毒了。有程序损坏了。也许这就是它崩溃的原因。我推荐你运行下反病毒软件，来安全地清楚不想要的间谍软件或木马。

B：Phew!. . . Wait a minute, CRASH??!! Spyware? Trojans! What? where? when?!唷!等下，崩溃?? 间谍软件?木马?那是什么?在哪儿?在什么地方?